Before you call us.
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The platform
What is JengaTrust?
The operating platform for off-plan property. Developers, agencies and investors work from one shared record of each sale, covering inventory, payments, payment plans, construction progress, documents and messages from reservation to handover.
Who is JengaTrust for?
Property developers and real-estate agencies selling off-plan apartments and townhouse estates. Investors join by invitation from their developer or agency.
Is there a mobile app?
Yes. Investors follow their home, payments and reminders on the app, and site teams post updates and photos from it.
Which currency are records kept in?
All records are kept in Kenya shillings (KES). Investors abroad can view indicative conversions to other currencies for reference only.
Payments & records
Does JengaTrust hold or move money?
No. Payments go directly between investor and developer as they do today. JengaTrust records them, and a reported payment only counts once the developer confirms it.
Where do statements come from?
Statements and payment acknowledgements are generated from confirmed records only. A reported payment that the developer has not yet confirmed never appears as paid.
How do reminders work?
Reminders follow the investor’s payment plan and outstanding documents, and are sent by email and SMS ahead of each due date.
What if a payment was recorded wrongly?
Corrections and reversals are added as new entries with a reason. History is never silently rewritten.
Agencies & access
Can agencies see all of a developer’s investors?
No. Agencies see only the investments they hold an active, developer-approved mandate for. When the mandate ends, access ends.
How do timed holds work?
A unit placed on hold can’t be reserved by anyone else until the hold is converted to a sale, released, or expires at the time the developer’s rules set.
How are shared documents protected?
Documents live with the investment they belong to. Share links expire, can be revoked, and every download is logged.
Pricing & onboarding
How is pricing worked out?
Pricing is shaped around your portfolio: the number of projects, units and team members. Tell us about your developments and we will send a proposal.
We already track sales in spreadsheets. Can we move over?
Yes. Inventory can be imported in bulk, and our team helps you load existing sales and opening payment positions during onboarding.
Do we have to stop selling while we move?
No. We set up alongside the way you work today, then move projects across once their records are loaded.
ISSUE FOR CONSTRUCTION
Let’s draw up your plan.
Pricing is shaped around your portfolio: projects, units and team. Tell us about yours and we’ll send a proposal and an onboarding plan.